Case studies

Here’s some information about people we’ve helped to deal with their money and debt problems.

Ms E, a single parent who had stopped working was struggling to repay essential debts of nearly £3,000. She also owed £25,000 in non priority debt which was mostly her student loan. She claimed Income Support and Housing Benefit was due to be assessed. She faced losing her home as her landlord planned to evict her. A Money Adviser arranged for Housing Benefit to be paid and backdated, and persuaded her landlord not to evict her. Ms E is now gradually repaying the arrears and other debts.

Miss Cooper, a single person was unable to work due to fibromyalgia. She was registered as disabled and claimed Incapacity Benefit and Disability Living Allowance. She suffered from depression which was made worse because of her debt problems. A Money Adviser helped her to repay the priority debts of rent, council tax and a social fund loan. A successful Trust Fund application resulted in £504.06 being repaid to clear her water debt. She was helped to negotiate with non priority creditors to pay a token £1 per month.

 

What our clients say about us:

"The best help I have ever had - my life is back again"

"I was suicidal before speaking to the money adviser - I didn't know where to turn. They changed my life and I am now on the road to recovery. My debts are in order and I am happy again"

"For me your organisation was a life saver because at the time I was feeling quite depressed as I was not able to keep up with my affairs - you lifted this off my shoulders and now I know that there is light at the end of the tunnel. Thank you for coming to my rescue."

"You have made my life so much easier and I sleep better at night."

"I felt very at ease while speaking to MAPS. The money adviser was lovely, softly spoken, patient and professional and gave me step by step advice and clear information. I had peace of mind at all times while MAPS were dealing with my finances. I'm very grateful for all their team's input and support."

If it wasn't for you, I'd still be in a big mess so thank you so much. A big weight has been lifted off."